Liability for writing or posting about poor customer service experience from a service provider
(Zaid) has purchased a spare part from (M) Company, which specializes in importing spares parts from (Moon) zone; but unfortunately, that part was not in conformity with the required standard specifications; thus, it became unusable after seven days from its date of purchase from (M) Company. Zaid has contacted the officers in the company; however, he did not find the sufficient care and interest, then he posted on the social media about lack of attention he received, and the bad attitude from customer service team. Is writing about (M) Company on social media deemed a deed violating the law? The criticism...
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